Institutional merchant services

Payments for businesses that can't afford to get it wrong.

Halo manages card acceptance for casinos and integrated resorts, hotel groups, publicly traded companies and multi-entity enterprises, with a senior team that knows your environment and answers when you call.

Request a consultation How we work

Named relationship teamA senior manager and technical lead assigned to your account.

Complexity is the specialtyMulti-property, multi-entity, multi-system environments.

Finance-grade reportingReconciliation and data built for controllers and auditors.

Independent advocacyWe work for you with processors, banks and card brands.

Who we serve

Built for complicated, not high-risk.

Our clients are established, well-capitalized businesses. What makes them hard to serve isn't risk. It's scale, structure and the number of systems that touch a transaction.

Gaming & integrated resorts

Hotel, dining, retail, spa and entertainment on one property, with one coordinated payments program.

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Hotels & hospitality groups

Authorizations, folios and property-system integration across owned, managed and franchised portfolios.

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Publicly traded companies

Controls, documentation and reporting that stand up to audit committees and external auditors.

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Multi-entity enterprise

Many legal entities, locations and channels, unified under one program and one view.

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The Halo standard

Service that works the way your finance team does.

Large merchants are usually handed to a call center after the contract is signed. We built Halo around the opposite idea: the people who design your program are the people who support it.

Direct lines, not ticket queues. Your relationship manager and technical lead are reachable by phone and email.
Proactive statement review. We review your processing statements and flag fee changes, downgrades and anomalies before you ask.
Chargeback and dispute support. Hands-on help building responses and fixing the root causes behind them.
Executive-level reviews. Scheduled business reviews covering cost, performance and upcoming changes.

See our full service model

Getting started

A deliberate, low-disruption process

We don't ask you to rip anything out on day one. We start by understanding what you have.

Discovery

We map your entities, locations, channels, systems and how money flows to your accounts.

Statement analysis

A line-by-line review of current processing costs, downgrades and pass-through fees.

Program design

A recommended structure with clear pricing, integration plan and timeline.

Managed transition

Phased migration by property or entity, with your team and vendors coordinated by ours.

Contact

Request a consultation

Share a few details and a senior member of our team will reach out within one business day. Every engagement starts with a confidential review of your current processing.

No-obligation statement analysis
NDA available on request
Direct conversation with a senior advisor