A payments program, managed by people who know it.
Halo combines enterprise processing capabilities with a service model designed for organizations where a payment problem quickly becomes a finance, guest or board-level problem.
Everything a complex merchant needs
Omnichannel acceptance
Card-present, card-not-present, mobile wallets and contactless across front desks, outlets, call centers and online channels.
System integration
Coordination with your property-management, point-of-sale, ERP and e-commerce platforms, and the vendors behind them.
Interchange optimization
Level 2 and Level 3 data, proper authorization and settlement practices, and downgrade monitoring to keep costs where they should be.
Reporting & reconciliation
Consolidated and entity-level reporting, deposit matching and data exports that fit your close process.
Security & PCI support
Tokenization and point-to-point encryption options, plus guidance through PCI DSS validation and scope reduction.
Disputes & chargebacks
Hands-on dispute management, representment support and root-cause analysis to bring dispute rates down.
Your team, by name
Every Halo client is assigned a dedicated team. You'll know who they are before you sign, and they'll be the same people a year later.
Relationship manager
Senior point of contact who owns your program end to end: pricing, escalations, reviews and planning.
Technical lead
Works with your IT team and software vendors on integrations, devices, certifications and changes.
Finance & reporting support
Helps controllers and treasury with statements, reconciliation questions and audit requests.
Risk & disputes support
Guides chargeback responses, fraud tooling configuration and card-brand compliance matters.
Commitments in writing
We document response times, review cadence and escalation paths in your agreement, so service is something you can measure, not something you hope for.
- Defined escalation path from your team to processor and bank contacts.
- Transparent pricing with every fee explained in plain language.
- Change notice on card-brand, pricing and compliance changes that affect you.
How a transition works
Discovery & NDA
Confidential review of your entities, locations, channels, systems and current agreements.
Analysis & proposal
Statement-level cost analysis and a written program recommendation with pricing.
Underwriting & build
We assemble the documentation, coordinate underwriting and configure accounts and reporting.
Phased go-live
Pilot location first, then planned rollout with on-call support through each cutover.
Speak with a senior payments advisor
Tell us about your environment. We'll come back with a clear read on what's working, what isn't, and what it's costing you.
Request a consultation